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secretaryUpgrade Your Secretarial Duties With Computer

Today, with the introduction of computer the role of secretary has gone beyond just answering phones and taking messages, organizing documents and paperwork, but also typing of documents, creating database for enquiries, organizing and scheduling online meetings, sending electronic mails, chat with clients online, resource materials for project as the case maybe and many more. Currently, secretary may also rely on a diverse set of computer skills [View Complete office suite package here] to help you succeed in their jobs.

Secretary duties and responsibilities

A secretary's duties can vary depending on where they work, and sometimes secretaries exceed their job requirements.

  • Answering and directing phone calls
  • Checking and replying messages
  • Maintaining company schedules
  • Organizing documents and files
  • Documenting financial information
  • Maintaining and ordering office supplies
  • Scheduling meetings and conferences
  • Implementing administrative procedures


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1. Answering and directing phone calls

One of the major roles of a Secretary may be responsible for answering office phone lines and directing each call to the appropriate individual. Oftentimes, secretaries are the individuals that handle inquiries calls, client calls and taking messages, and communicate with the appropriate person or department for action.


2. Checking and replying messages

Today, secretaries are directly in charge is checking and distributing memos, notes, electronic messages (e-mail) and other written communications. Additionally, secretaries may have exceptional communication and analytical skills to take on communication tasks like these


3. Maintaining company schedules

Secretaries are also commonly in charge of setting appointments with clients, vendors and shareholders. Secretaries may also be the individuals that keep staff on track with reminders and alerts for upcoming conferences or meetings the most effective means of communication both online and offline.

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4. Organizing documents and files

Keeping documents, records and files organized is another important task that secretaries can be expected to perform. Oftentimes, a company's documents, files and other records are stored within a computer database, and secretaries may frequently be expected to have the technical skills necessary to use these types of filing systems.


5. Documenting financial information

Another highly essential task that secretaries may take on is the documentation of expenses, earnings and other financial information. For instance, a secretary at a sales corporation might be responsible for documenting the revenue and sales numbers from the sales team's reports as well as the company's expenses and costs of operation. The secretary might then use spreadsheet software to organize financial data into specific financial reports for the company's CEO to analyze and approve.


6. Maintaining and ordering office supplies

Secretaries may also be the individuals responsible for keeping inventory records, collating and maintaining office supplies. The secretary may also be responsible for putting in orders for supplies that are out of stock. Keeping track of suppliers and getting in touch when necessary.


7. Organizing and conducting meetings

Along with scheduling meetings and conferences, secretaries may also take on the responsibility of organizing and conducting meetings, not only physical meeting but also electronic meeting as the case may be, sending meeting links to members or client. Then, the secretary may also conduct the meeting by discussing the important points of the conference and taking notes for the CEO and other decision-makers at the company.


8. Implementing administrative procedures

Secretaries might also play a role in developing and implementing company policies and various administrative procedures. For example, a medical secretary may develop a procedure for documenting patient treatment plans that includes following a set of steps to document medical information in a database. The secretary might then implement this new procedure by training nurses and staff on how to carry out the directives of the policy.

Because secretaries can take on a variety of different tasks and responsibilities, it can be crucial for secretaries to possess a wide range of skills like administrative skills, communication skills, customer service skills, technical skills, analytical and problem-solving skills. Secretaries may also rely on leadership skills to organize and direct office staff and procedures.

About Us 
Skilltouch Computers and Educational Services is a business enterprise located in Abuja, the Federal Capital Territory of Nigeria, with expertise and experience in providing ICT Solutions and Educational Services in Abuja and throughout  Nigeria.  Our ICT services includes, computer training in the FCT Abuja and throughout Nigeria, technical skill training, local and wide area computer networking, surveillance system setup and management, and alternative  energy solutions anywhere in Nigeria. 


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Computer Training School

computer school home page imgSkilltouch Computer training center  & ICT School in Abuja ranks among the best ICT institutions in the FCT, a trusted center for practical computer skills aquisition. 

Our facilities include adequate computers, standard lecture rooms , free internet access, steady power supply and a team of competent and professional ICT instructors.

The computer schools' performance has been excellent, making it a destination for people from within and outside Abuja who desire the best in Computer Education.

From our ICT training center in Wuse zone 5, Abuja, we have trained  over ten thousand students different aspects of ICT and computer skills relevant for today's ICT and the technology driven world and we are still counting.

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Technical Skills Acquisition Training

computer school home page img At Skilltouch Technical Skill acquisition center Abuja, we offer hands-on practical technical skill acquisition courses. Student learn how to install, maintain, troubleshoot and repair a wide range of hardware and devices which include Solar Panels, Inverters, CCTV Cameras, Drones, Fiber Optic Cable, Biometric and Access control machines, and many more. Students are exposed to practical projects through our ICT consultancy services which undertakes numerous projects in Abuja and accros Nigeria.

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Skilltouch Academy, Abuja, Nigeria


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We own and operate full fledged schools and colleges in Abuja,  starting from Nursery to Secondary classes, our schools boast of standard facilities, experienced and qualified teaching / support staff and efficient curriculum delivery. It is located in Jikwoyi district of Abuja, the Federal Capital City of Nigeria, a serene and conducive environment, with ample space for sporting and recreational activities.


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 Pre - Versity College, FCT

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 This is a study center for students who are currently out of secondary school and want to sit for 'O'  or 'A' level exams in preparation for university admission. The classes are designed to prepare students for the following exams; UTME, SSCE, SAT, TOELF and Cambridge Exams. Students seeking direct entry into two hundred level in Nigerian Universities are also prepared for JUPEB and IJMB exams.


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Integrated Solutions

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 We offer a wide range of ICT solutions and services, we integrate the latest technological advancement with every  aspect of human endeavours such as agriculture, education, entertainment, real eastate, security, finance, construction and many more. Our software and hardware solutions are designed to help derive maximum benefit from the use of technology by individuals and coporate organisations to enhance thier productivity.

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Our Address

 1. Skilltouch ICT Hub

 Ground Floor, Suite J1, Sky Memorial Shopping Complex, Wuse Zone 5, Abuja. 08027083275

2. Skilltouch Academy

 Behind Total Filling Station (Along JIkwoyi - Kpeygi Road), Angwangede, Jikwoyi, Abuja. 07037149353